Virtual Customer Service Travel Specialist Job at Newport Associates, Georgia

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  • Newport Associates
  • Georgia

Job Description

Are you ready for an exciting opportunity to learn a new skill set while working from the comfort of your own home? We are on the lookout for individuals who are passionate about travel and eager to join our team as a Customer Service Travel Specialist. As a key player in our agency, you will be responsible for crafting extraordinary travel experiences for our clients, offering a concierge-level service that exceeds their expectations.

Location: Work from Home

Job Type: Full-time or Part-time

Responsibilities:

  1. Promotion and Outreach: Utilize social media platforms such as Facebook, Instagram, TikTok, LinkedIn, and YouTube to promote our travel business. No social media experience is necessary – we'll provide you with the training you need. Reach out to the community, including businesses, schools, churches, universities, wedding planners, and college planners.

  2. Client Interaction: Determine destinations clients wish to visit and construct personalized travel plans based on their needs and budgets.

  3. Research and Quoting: Conduct thorough research to quote various components of the itinerary, including cruises, cars, hotels, activities, sporting events, or concerts.

  4. Presentation Skills: Present professional-style quotes to clients, showcasing the exceptional service they can expect from our agency.

  5. Booking and Payment: Facilitate bookings and collect credit card payments from clients, ensuring a seamless transaction process.

  6. Schedule Management: Monitor trip changes and adjust schedules as necessary to meet clients' evolving needs.

  7. Continuous Learning: Attend training sessions to stay updated on new suppliers, travel specials, and the ever-changing landscape of the travel industry.

Benefits:

  • Travel Certification: Gain valuable industry knowledge and official certification as a travel scheduler.

  • Employee Discounts: Enjoy exclusive discounts on travel services, making it easy for you to explore the world.

  • Dedicated Website: Access our dedicated platform to streamline your scheduling tasks and enhance your efficiency.

  • Ongoing Support and Mentoring: Benefit from a supportive environment with ongoing mentoring to help you excel in your role.

  • Free Training: Avail yourself of free access to all necessary training sessions and certifications, ensuring you are well-equipped for success.

  • Flexible Hours: Enjoy the flexibility of setting your own hours, allowing for a work-life balance that suits your needs.

Job Tags

Full time, Part time, Work from home, Flexible hours,

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