As the Senior Instructional Designer you will be responsible for creating engaging and effective learning materials for our member-facing employees. You will work closely with cross-functional partners in product, marketing, and planning to design, develop, and train on instructional content that enhances understanding, retention, and application of key information and technology.
Responsibilities:
Content Development
Needs Assessment
Instructional Design
Evaluation and Improvement
Cross-Functional Collaboration
Work closely with department leads, SMEs, product managers, and other stakeholders to ensure the relevance and accuracy of content
Bachelor’s or Master’s degree in Instructional Design, Educational Technology, or related field
3+ years of experience in instructional design, preferably within the consumer technology sector
Familiarity with learning management systems (LMS) and SCORM standards
Strong understanding of adult learning principles, instructional design models (e.g., ADDIE, SAM), and learning theories (e.g., constructivism, cognitivism)
Proven experience in instructional design, curriculum development, and e-learning development
Proficiency with authoring tools: Articulate Storyline, Adobe Captivate, or similar platforms
Excellent written and verbal communication skills, with the ability to convey complex concepts clearly and effectively
Creative problem-solving skills and attention to detail
Experience working in a collaborative team environment and managing multiple projects simultaneously
Ability to understand and ensure compliance with policies, procedures, and laws governing our industry/business and products
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