Job Description
Full job description
Be unstoppable with us!
T-Mobile is synonymous with innovation–and you could be part of the team that disrupted an entire industry! We reinvented customer service, brought real 5G to the nation, and now we’re shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as your invitation to grow with us, make big things happen with us, above all, #BEYOU with us. Together, we won’t stop!
Job Overview
Are you ready to join the Un-carrier movement?
The Product Manager, Technical embodies a multifaceted role, serving as a strategist, analyst, customer advocate, and influential leader in both business and technology realms. This dynamic individual excels in fostering professional relationships and is instrumental in supervising the execution of T-Mobile's Supply Chain products. These encompass critical processes such as Order to Cash, Procure to Pay, Reference Data, and Inventory Management. Knowledge of ERP applications such as SAP and Oracle Cloud is highly valued. Prior experience working with APIs, MicroServices, databases, and digital architecture is required. As the key steward of these critical components, the Product Manager, Technical is entrusted with ultimate accountability, responsibility, and ownership.
We are a team that encourages innovation and advocate an agile and open approach, truly working and playing in the Un-carrier way!
Job Responsibilities:
As a Supply Chain Technical Product Manager, your responsibilities typically include:
- Product Strategy: Developing and refining the product strategy for SAP technical solutions, aligning it with the overall business goals and objectives.
- Roadmap Planning: Creating and maintaining a roadmap for the development and enhancement of SAP, Digital, and Oracle Cloud applications prioritizing features and functionalities based on customer needs, market trends, and business priorities.
- Requirements Gathering: Collaborating with partners, including business users, IT teams, and SAP consultants, to gather and analyze requirements for SAP solutions.
- Solution Design: Working closely with Business and IT teams to design technical solutions that meet business requirements, ensuring scalability, reliability, and maintainability.
- Project Management: Leading or participating in multi-functional project teams to implement or upgrade ERP solutions, ensuring projects are delivered on time, within budget, and according to quality standards.
- Vendor Management: Maintaining relationships with third-party vendors, including negotiating contracts, evaluating product offerings, and coordinating the delivery of products and services.
- Change Management: Facilitating activities to ensure smooth adoption of technical solutions, including training, communication, and partner engagement.
- Performance Monitoring: Reviewing the performance of various applications, identifying areas for improvement, and implementing measures to optimize performance, reliability, and efficiency.
- Risk Management: Identifying and mitigating risks associated with various applications (Digital, SAP, Oracle), including security risks, compliance issues, and system vulnerabilities.
- Documentation and Communication: Documenting specifications, requirements, and design decisions. Communicating product updates, enhancements, and issues to customers.
- Continuous Improvement: Continuously evaluating SAP operational and technical products and processes to find opportunities for innovation, automation, and efficiency improvements.
- Innovation and Transformation: Learn and support new technologies like Oracle Cloud ERP and new product capabilities.
- As an Operational Technical Product Manager, you play a critical role in driving the successful implementation, adoption, and ongoing management of SAP solutions to support business operations and technical requirements.
Knowledge, Skills and Abilities:
- Technical Proficiency: Solid technical background with proficiency in REST APIs, MicroServices architecture, Event based frameworks, and ERPs (SAP or Oracle).
- Product Management: Validated experience in product management, including product strategy development, roadmap planning, requirements gathering, solution design, and project management.
- Business Insight: Understanding of business processes across various functional areas such as finance, sales, marketing, supply chain, and human resources. Ability to align technical solutions with business objectives and priorities.
- Partner Management: Excellent customer management skills, including the ability to collaborate with business users, IT teams, consultants, vendors, and executive leadership.
- Project Management: Solid project management skills with experience leading multi-functional project teams in the implementation, upgrade, and enhancement of IT systems.
- Change Management: Proficiency in change management principles and practices, such as facilitating change and drive adoption of new solutions within the organization.
- Analytical Skills: Strong analytical skills with the ability to gather and analyze requirements, identify business needs, evaluate solution options, and make data-driven decisions.
- Interpersonal Skills: Superb communication skills, both verbal and written, with the ability to explain complex technical concepts to non-technical partners and present ideas and recommendations effectively.
- Problem-Solving Abilities: Strong problem-solving abilities with a proactive approach to identifying and resolving issues, mitigating risks, and driving continuous improvement in SAP operational and technical solutions.
- Vendor Management: Experience in managing relationships with third-party vendors, including contract negotiation, vendor selection, and vendor performance management.
- Documentation: Proficiency in documenting product specifications, requirements, design decisions, and project deliverables. Ability to create clear and concise documentation for end users and technical teams.
- Technical Product Manager can effectively lead the planning, implementation, and management of Supply Chain systems.
- SAP Knowledge (Nice to have): Understanding of SAP modules such as ECC (Enterprise Central Component), CRM (Customer Relationship Management), PI (Process Integration), OER (Object Event Repository), BW (Business Warehouse), and other relevant SAP solutions.
Licenses and Certifications :
- Certified Scrum Product Owner Certification (CSPO) (Preferred)
- SAFe Product Owner Product Manager (POPM) (Preferred)
- Other Technical Certification Agile Certified Practitioner (PMI-ACP) (Preferred)
- At least 18 years of age
- Legally authorized to work in the United States
Travel :
Travel Required (Yes/No):
DOT Regulated :
DOT Regulated Position (Yes/No):No
Safety Sensitive Position (Yes/No):No
At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to paid 12 holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short and long term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance.
We don't stop there- eligible employees can receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out
Never stop growing!
T-Mobile doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward.
T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.
Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
Job Tags
Holiday work, Full time, Contract work, Temporary work, Part time, Local area, Flexible hours,