Job Description

If you’re a problem-solving, multitasking expert with excellent communication skills, you could be perfect for our dispatcher position. Our growing company is looking for the right candidate to be the main point of contact for customers, field units, and management. Strong interpersonal skills are a must in this dynamic role. You are familiar with dispatch systems, data entry, and creating work schedules. If this sounds like the perfect fit for you, apply now! Responsibilities:

• Log customer complaints and service tech notes
• Plot and shift service calls when necessary
• Produce documents needed for dispatch
• Arrange service calls with customers and field team
• Correspond with field teams and customers on any service details and special requests

Qualifications:

• Exceptional communication, customer service, organizational, and interpersonal skills
• Previous work in a customer-facing position
• Candidate should be comfortable working with people in dynamic and stressful conditions
• We prefer applicants with 1+ years of experience as a service dispatcher
• Candidate required to have high school diploma or GED; preference for candidates with associate or bachelor’s degree
• Mandatory 3+ years of dispatching experience in construction or dump trucking field
• Exceptional communication, organizational, interpersonal, and customer service skills
• Experience working with people under stressful and dynamic conditions while maintaining a positive mindset
• Confidence in being able to implement a positive customer journey

About Company: Our Purpose: Here at JWG Trucking LLC, we are paving a better way for the Trucking and Construction Industry. By improving the culture and environment of how things are traditionally done, we are creating a new culture of FAMILY between all team members and customers alike to set a new standard and way of life. JWG Trucking LLC will be the premiere Construction & aggregate trucking company that serves clients across the U.S. We deliver EXCEPTIONAL customer service while providing team members with an opportunity to be a part of a world-class culture where everyone is Happy, Financially Prosperous, and Gaining Success in everything that we do! Our company is growing! If you are looking for an exciting place to work and you meet these requirements, we are looking forward to reviewing your application & hopefully meeting you in person!

Job Tags

Shift work,

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