Assistant Restaurant Director Job at Chick-fil-A, Arnold, MO

  • Chick-fil-A
  • Arnold, MO

Job Description


Do you love working in a fast-paced environment? Are you a servant leader who has a desire to make a significant impact in the lives of team members and guests? Chick-fil-A Arnold is seeking a high-caliber, self-motivated, and driven leader who can thrive under pressure to be the Assistiant Director of Back Of House. This individual will be a part of a high-performing Leadership Team and have the ability to lead a team of 80+ team members,. After an initial training period of learning different aspects of the restaurant and brand, this leader will be in charge of managing all the day-to-day needs and operations of the Back Of House. This leader must have high emotional intelligence, the ability to build strong relationships, a passion for systems and operations, and have a positive, go-getter mentality and attitude. Over time, growth could look like promoting to be the Director of Operations or even being developed to pursue being an Owner/Operator yourself! Join Chick-fil-A Arnold!


  • 80-90% of time spent in day to day operations in the front of the house, directly leading a team of 10-25 individuals to achieve excellence
  • 10-20% of time spent on administrative tasks such as scheduling, CEM scores, front of house retention, and leadership development
  • Thinking strategically for the business; Collaborating, adjusting, and propelling the business to reach goals
  • Implementing and updating changes to systems and processes in order to improve team member efficiency and guest experience
  • Coach, develop, and grow leaders while cultivating a team environment and assisting in overseeing the culture of the front of house
  • Engage with, challenge, and motivate team members to accomplish difficult and hard to reach goals while inspiring those around them to have fun and build life-impacting relationships with team members and guests
  • Provide clear, kind, and consistent communication and feedback
  • Hold team members accountable to all Chick-fil-A policies and procedures
  • Assist in leadership development with the Leadership Team and Owner/Operator
  • Meet regularly with Leadership Team and the Owner/Operator for continued training and personal development, as well as to execute the overall vision and grow the overall success of the restaurant
  • Uphold the Chick-fil-A standards and policies


  • Bachelor’s Degree preferred
  • 2+ years of management experience with positive results to show
  • Proven leadership experience - have led and developed teams
  • Effective communicator with the entire team; great listener
  • Ability to have direct, win/win conversations in difficult situations
  • Resourceful; has the ability to think and do; go-getter
  • Systems thinker; innovator; problem-solver
  • High integrity and character
  • Optimistic in adversity; a natural team cheerleader
  • Demonstrates a servant-leadership mentality
  • Sense of ownership; self-motivated with a willingness and eagerness to learn
  • Takes initiative; driven and hard-working individual with a growth mindset
  • Ability to keep composure under high pressure and make decisions quickly
  • Organized and detail-oriented with a strong sense of follow-through
  • Desire to care for others. Strong relationship builder. 
  • Results-oriented and able to work in a very fast-paced and high-stress environment 
  • Passion for people and delivering world-class service


  • Free Meals
  • Free uniforms
  • 401k match up to 4%
  • Health, vision, and dental insurance available
  • Sundays off!

Job Tags

Full time, Sunday,

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